6 Outstanding Chatbot Courses & Certifications (January 2024)

Chatbot Courses

Chatbot courses are an integral element of current AI tech. If you’re familiar with modern technology, you have likely encountered a chatbot at some point. These bots are utilized for a wide range of objectives in multiple industries, such as banking, e-commerce, hospitality, healthcare, media, education, and more. Millions of dollars are being invested by the world’s most prominent tech businesses, such as Amazon and Apple, into the creation of AI-driven chatbots, like Siri and Alexa, which are voice-operated. However, there are a variety of other kinds of chatbots courses as well.

Put simply, what is a chatbot?

Using Artificial Intelligence (AI), a Chatbot courses is a computer program that is designed to answer customer inquiries. It is able to do this by having access to large libraries of questions and answers, which are used to help it to develop its knowledge.

Organizations that wish to stay ahead in the AI-driven world should contemplate using chatbots. They permit companies to provide tailored customer service that is accessible on a 24/7 basis, and that can be easily expanded. This is a distinct change from conventional human customer service reps. A single chatbot is capable of performing the work of many personnel, saving both the company and customer time.

Developing a custom chatbot for your business can be beneficial. It will allow you to create more personalized interactions with customers and tailor it to suit your organization’s requirements.

The emergence of online learning has made it much easier to find courses on constructing your own chatbot.

Following are seven great chatbot courses:

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1. The Conversation Design Institute (Full Course Access)

Conversation Design Institute is number one on our list, being noted for their extensive selection of online conversation design classes. These lessons are centered around teaching students how to make chatbot and voice assistant dialogue sound more natural. All Course Access grants access to all of CDI’s course materials.

This course offers a comprehensive resource library and is beneficial for those who seek to create chatbots, virtual beings, or other forms of AI assistance. Furthermore, it provides a way for individuals to learn about the various roles within the field of conversational AI, enabling them to decide which career path is best for them.

When you obtain all-course access, you are granted access to all the CDI certification courses and related learning materials, featuring more than 130 video lectures that are regularly being updated with new ones. In addition, you will receive one-on-one guidance, quizzes, downloadable templates, discounted attendance to CDI events, access to the CDI alumni network, and much, much more.

This course has a few noteworthy points that are worth noting, such as:

  • Numerous courses offered
  • Total access to CDI program resources
  • A library of resources available to draw from when constructing chatbots
  • Above and beyond 130 video tutorials
  • An array of practical tips and guidance

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If someone is interested in getting into the field of creating chatbots, Conversation Design Institute’s all-course access is the optimal choice.

2. Creating a Chatbot courses Without Coding Knowledge

Coursera’s “How to Build a Chatbot Without Coding” course is among the best in its field. It is designed to show you how to create chatbots without needing to write any code.

At the end of the course, you will be able to design, build, test, and deploy chatbots. It will demonstrate how to leverage Watson Assistant for creating chatbots with a visual interface and how to post them to your website with a WordPress account. If you do not have a website, the course will give you one.

Antonio Cangiano, a Software Developer at IBM Developer Skills Network, was the creator of this particular course.

This course has some of the following noteworthy features:

  • No prior programming knowledge necessary
  • Understand the fundamentals of Entities and their properties
  • Create user-friendly chatbots
  • No specialist skills or experience required

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The massive rise in smartphone users has enabled a larger portion of the population to access the internet. This has resulted in a subsequent increase in the utilization of the web for a variety of activities, from entertainment to communication. Thus, the web has become an integral part of the everyday lives of a great number of people globally.

The world of technology is evolving quickly, and it has become essential to keep up with the changes in order to remain competitive. Keeping abreast of the latest trends and developments is essential for businesses to stay ahead of the game and remain competitive in the market. By staying current with the most up-to-date advancements in technology, companies are able to stay on the cutting edge of their industry.

3. Construct Your Initial Chatbot courses using Rasa with Python

“Create Your First Chatbot courses with Rasa and Python” is a great choice for those just starting out. This 2 hour course covers the basics of building chatbots with Rasa and Python. Rasa is a framework for producing AI-based, commercial grade chatbot applications. It is widely used by developers when creating chatbots and conversation agents. This course provides an introduction to the essential elements of the Rasa system and the crafting of chatbots. It is designed for coders who are just starting out with chatbot building and don’t have any prior experience of machine learning and chatbot building. It’s recommended, however, that you have a basic understanding of Python.

This course offers the following noteworthy points:

  • Aimed at beginners
  • Project-based course lasting two hours
  • Skills gained include creating contextual assistants, programming with Python, developing chatbots, and working with Rasa
  • Participants will build a basic AI Chatbot courses

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4. Employ SharePoint and Power Virtual Agent for Crafting Intelligent Chatbot courses

At the intermediate stage of developing chatbots, the ideal choice is “Use SharePoint and Power Virtual Agent to Build Intelligent Chatbots”. This guided project, lasting 1.25 hours, will teach you how to set up a SharePoint site and list, establish a Power Automate flow, and construct a Power Virtual Agent chatbot.

To create a Power Virtual Agent chatbot, the first step is to build the SharePoint site and list and then populate it with data. This chatbot then allows your business to streamline the transfer of information to staff, providing them with the ability to converse with the chatbot instead of other personnel.

It is essential to have a Microsoft account and be a part of the Microsoft 365 Developer Program subscription in order for the project to receive the benefits of Office 360 services.

This course offers a few noteworthy points:

  • A SharePoint platform and corresponding list
  • Automations created with Power Automate
  • A Power Virtual Agent conversational chatbot
  • Digital services provided by Microsoft Office 365

The power of the Internet lies in its ability to allow for communication and collaboration on a global scale. It enables people from all over the world to connect and interact, sharing ideas, data, and resources. This has made it possible to access and exchange information with unprecedented ease, allowing for unprecedented global collaboration.

The use of natural resources has been increasing steadily as the global population continues to grow. With more people inhabiting the planet, the demand for resources like water, minerals, and energy is on the rise. Consequently, the amount of resources needed to meet these needs is also increasing, leading to depletion of these resources at a faster rate. To address this issue, it is essential to find ways to use these resources more efficiently and to find alternative sources of energy and materials.

5. Developing a Lead Acquisition Messenger Bot with Chatfuel Chatbot courses

This course, “Create a Lead Generation Messenger Chatbot using Chatfuel,” is a free 1.5-hour project that is user-friendly for beginners. It will show you how to make a Messenger chatbot that is capable of taking orders from customers, getting ticket requests for occasions, and collecting customer messages.

At the end of the course, you’ll be able to employ Email automation and Google Sheets integration to automate the chatbot. After you finish, you’ll have created a working chatbot that can be released onto your Facebook page, allowing it to communicate with customers on Messenger in real-time.

This course has the following features that are noteworthy:

  • No prior coding experience is required
  • The Chatfuel platform offers an interactive, flow building user interface
  • A practical experience for users
  • Constructing a lead generation Chatbot courses is possible

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6. Construct Astonishing Chatbots (Udemy Course

Rounding out our selection of Chatbot courses classes is “Build Incredible Chatbots.” This thorough tutorial is designed for chatbot developers, and will instruct learners on how to craft and deploy chatbots on various platforms such as WhatsApp, Facebook Messenger, Slack, and Skype, making use of Wit and DialogFlow.

When you have finished the course, you will have acquired all the needed information, ideas, and procedures to create a completely functioning chatbot for business. You will start out with chatbot platforms that do not require coding and then progress to a chatbot that needs coding for particular scenarios.

This course has many noteworthy features, including:

  • Comprehensive program
  • Construct chatbots for multiple platforms
  • Launch with no coding before continuing to programming intensive tasks
  • Chatbots for specialized situations

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